Apartment Review for The Regent At Town Center - Las Vegas, NV

The Regent at Town Center is a poorly managed apartment/condo complex. The office staff is extremely inept. Management quite often issues new policies which may or may not have been part of your original lease terms and may or may not be enforced. Additionally, it’s very difficult to get maintenance done. Most complexes allow you to call and schedule maintenance; at the Regent, you have to submit a written request. What then, is one supposed to do if there is a time-sensitive maintenance need (for example, refrigerator malfunction, water leak, air-conditioning failure)? The complex does not complete maintenance in a timely manner and does not effectively communicate with tenants regarding their maintenance needs. During the 18 months I was there, I had two separate leaks in my ceiling and getting them fixed proved to be very difficult. The pool area is not maintained and was once shut down by the health department. Although this is currently not the case, a convicted rapist did once reside in the complex. A good website to check prior to a move is http://www.familywatchdog.us/; it’s always good to know who your neighbors are. The Regent at Town Center is in a very nice area of town and is a nice looking complex, but please don’t be deceived. Despite the saying (“Location, location, location..”), there are other factors to consider. The nice location is not worth it. There nicer apartments in just as nice locations. Avoid the Regent at Town Center.